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Water softeners and filtration in Kitchener-Waterloo

Water softeners and filtration systems installed to deal with hard water, scale and taste.

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Water softeners and filtration for homes across Kitchener-Waterloo

Hard water carries dissolved calcium and magnesium, which leave white scale on taps, shower glass and the inside of water heaters and appliances. Much of Waterloo Region's drinking water comes from groundwater, which tends to be hard, so scale is a common complaint in this area.

A water softener removes those minerals before the water reaches your fixtures. A filtration system does something else, such as reducing sediment or the taste and smell of chlorine, so the right choice depends on what you want to fix. We install softeners and filters on your main water line with a bypass valve, which lets the system be serviced without shutting off water to the house.

Signs you need water softeners and filtration

  • White scale on taps, shower heads and glass
  • Soap and shampoo that do not lather well
  • Spots on dishes after the dishwasher
  • A water heater that rumbles from mineral buildup
  • A chlorine taste or smell you want to reduce

How the job works

  1. Find out what you want to fix

    We talk through the scale, taste or other issue you have noticed, since a softener and a filter solve different problems.

  2. Choose a location

    We find a spot near the main water line with a drain and a power outlet nearby, since most softeners need both.

  3. Install with a bypass

    We connect the system to the main line with its bypass valve and run its drain line.

  4. Start up and set

    We set the system for your water hardness and household size and show you how to add salt or change filters.

Common questions

What is the difference between a softener and a filter?

A softener swaps hardness minerals for sodium or potassium so scale stops forming. A filter traps or absorbs things such as sediment or chlorine, and it does not soften the water.

How much maintenance does a softener need?

Most need salt every few weeks to a couple of months, depending on the size of the unit and how much water you use. Filter cartridges need changing on the schedule the manufacturer sets.

Can I drink softened water?

Softening adds a small amount of sodium, which matters if you are on a low-sodium diet. Some homeowners keep one kitchen tap on unsoftened water for drinking and cooking.

Related services

Where we do water softeners and filtration

Based in Kitchener, working across Waterloo, Cambridge, Guelph and Stratford.